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Cisco Bug: CSCuo65513 - Presence and IM broken between pub and sub after upgrade

Last Modified

Jul 01, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
After upgrade, users assigned to one node cannot see presence or they cannot send IM to users assigned to another node. In addition, 3rd party clients may not be able to login, if they're trying to connect to any node other than the node where the user is assigned.

Conditions:
Upgrade in multi-node deployment, users assignment is distributed in two or more nodes
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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