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Cisco Bug: CSCuo65385 - Unable to edit user when webex site is down

Last Modified

Oct 16, 2014

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases


Description (partial)


If using Cisco TMS with WebEx enabled TelePresence, it is not possible to make any changes to a user.


The issue has been seen in Cisco TMS 14.2 and later. It happens when Cisco TMS cannot connect to the WebEx site; Cisco TMS then unnecessarily blocks all changes to the user's profile, not only any WebEx related changes.
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