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Cisco Bug: CSCuo64696 - no CUCM/TFTP/CAPF/TVS when checking CTL/ITL

Last Modified

Feb 02, 2017

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases


Description (partial)

1. Phone registered on CUCM1
2. Move the phone to another VLAN where DHCP's option 66 points to CUCM2
3. Power cycle phone
The phone is not registered to CUCM2 is expected as CTL/ITL is CUCM1.
However either check CTL/ITL on phone UI or in CLI, there is only CTL/ITL signature, no CUCM/TFTP/CAPF/TVS etc information.
After a while, check it again, these information are shown.

See steps in symptoms
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  • Status
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