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Cisco Bug: CSCuo64013 - WAAS - AppNav module missed keepalives

Last Modified

Nov 16, 2020

Products (1)

  • Cisco Wide Area Application Services (WAAS) Software

Known Affected Releases

5.1(1i) 5.3(3) 5.3(5) 5.4(1)

Description (partial)

Symptom:
Appnav IOM Network processor reloads due to missed keepalive between control plane and data plane.
Traffic though the ANC controller to the device's backplan {SN or local device traffic} appears to be slow.

Conditions:
Keep alive messages are sent between control plane and data plane. If there are five consecutive keep alive failure the Network processor will be reloaded.
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