Guest

Preview Tool

Cisco Bug: CSCuo62146 - SPA504G:SPA504G- XML-Directory

Last Modified

May 28, 2014

Products (1)

  • Cisco Small Business SPA500 Series IP Phones

Known Affected Releases

7.5.7(1)

Description (partial)

Symptom:
XML Directory does not work.

Conditions:
XML-Directory configure:
<XML_Directory_Service_Name ua="na">Corporate Directory</XML_Directory_Service_Name>
<XML_Directory_Service_URL ua="na">http://192.168.245.220/abook1t.xml</XML_Directory_Service_URL><http://192.168.245.220/abook1t.xml%3C/XML_Directory_Service_URL%3E>

We use our simple script to create XML. Based on info in https://supportforums.cisco.com/community/5046/xml-phone-applications

If no record script return: <CiscoIPPhoneDirectory></CiscoIPPhoneDirectory>

If no match records, Phone show empty list, but Dial software key active. If press Dial key, phone freeze. Not responding to the buttons and also not rebooting for http://ip/admin/reboot. Can reboot only disconnected power.
If record found, 'make call' by press Dial working good.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.