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Cisco Bug: CSCuo62146 - SPA504G:SPA504G- XML-Directory

Last Modified

May 28, 2014

Products (1)

  • Cisco Small Business SPA500 Series IP Phones

Known Affected Releases


Description (partial)

XML Directory does not work.

XML-Directory configure:
<XML_Directory_Service_Name ua="na">Corporate Directory</XML_Directory_Service_Name>
<XML_Directory_Service_URL ua="na"></XML_Directory_Service_URL><>

We use our simple script to create XML. Based on info in

If no record script return: <CiscoIPPhoneDirectory></CiscoIPPhoneDirectory>

If no match records, Phone show empty list, but Dial software key active. If press Dial key, phone freeze. Not responding to the buttons and also not rebooting for http://ip/admin/reboot. Can reboot only disconnected power.
If record found, 'make call' by press Dial working good.
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