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Cisco Bug: CSCuo61369 - Still highlight the previous item after disable setting access

Last Modified

Feb 06, 2017

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Suggestion:don't highlight on previous item after settings access disabl


CUCM: 10.5.0.99820-6
Phone: sip88xx.10-2-1-5dev

Reproduce steps:
PhoneA is 8851 phone;

1.Enter PhoneA-->Applications, press nav key to focus on Phone Information item;
2.From CUCM-->Device-->Device Settings-->Common Phone Profile, set "Settings Access" to "Disabled", save and Apply Config,check PhoneA's behaviors;

Problem:
After apply config, PhoneA's Applications menu only has three items,but ui highlight on one empty item,refer to attahced_screenshot and phone trace;

Note:
RT phone hasn't this issue.

Reproducible: Yes
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