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Cisco Bug: CSCuo59645 - CCE/CCX: UpdateCallData with invalid callVariable name causes Exception

Last Modified

Jun 07, 2014

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1) 10.5(1) 9.1(1)

Description (partial)

Symptom:
Update_Call_Data with invalid callVariable name like "callVariable01" causes "NoSuchMethodException":

Conditions:
Environment: CCE and CCX

The problem surfaces when you try to do Update Call Data with invalid callVariable name including leading 0's (for example callVariable01).

1) Agent1 calls Agent2
2) Agent2 answers the call
3)  Do an API  PUT to UPDATE_CALL_DATA with invalid callVariable name like "callVariable01" (i.e. with leading 0 or 0's before the number in callVariable name):

Expected results:
Receive http response 400 with Invalid Input error. However, the end result is receiving http response 202 with "NoSuchMethodException".
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