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Cisco Bug: CSCuo59447 - baImport Fails to successfully process dialing list from table

Last Modified

Feb 20, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

8.5(4)

Description (partial) 

Symptom:
When new records are imported, baimport fails with following error:

10:32:57:761 la-baImport Trace: Failed to build dialing list from table:

Conditions:
This issue occurs to last configured campaign. The import fails because the baImport process can not locate the campaign record associated with the Import_Rule in the in-memory data structure.
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