Cisco Bug: CSCuo58459 - RTClient exiting due to malformed SQL query used on deprecated table
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.0(2) 10.5(1) 9.0(1) 9.0(2) 9.0(3) 9.0(4)
Symptom: RTClient process on the AW/HDS machine exits continuously and will not activate. The RTClient process logs a message about a malformed SQL statement. 16:56:50:809 dis-rtc Trace: IcmOdbc::CDbProcess::FireError Error: SQLSTATE=42000, Native error=105, msg='[Microsoft][SQL Server Native Client 10.0][SQL Server]Unclosed quotation mark after the character string '',NULL,5000,0,1,1,0,1,1,1920204804,25973,0,30,29569,5004,10009'.' Conditions: Seems to happen at random, and only when the random character is a ' as this will cause issues with the SQL query string.
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