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Cisco Bug: CSCuo57631 - Voicemail authentication fails when renewing subscription

Last Modified

May 19, 2015

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0)

Description (partial) 

Symptom:
Periodically Jabber for Windows will show "invalid username or password" or "cisco jabber is not connected to your voicemail server."

Conditions:
Voicemail subscriber to Unity Connection server must be renewed.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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