Guest

Preview Tool

Cisco Bug: CSCuo56965 - CUCDM : Cannot unregister a phone through phone based registration

Last Modified

Mar 09, 2018

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(4)

Description (partial)

Symptom:
Cannot unregister a phone through phone based registration

Conditions:
Unregistering a phone from CUCDM Admin GUI failed with an error "The specified Device Pool not found" and it happens only for phones registered originally with Phone Based Registration and when such phones associated with end users who have Extension Mobility configured.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.