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Cisco Bug: CSCuo56965 - CUCDM : Cannot unregister a phone through phone based registration

Last Modified

Mar 09, 2018

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

Cannot unregister a phone through phone based registration

Unregistering a phone from CUCDM Admin GUI failed with an error "The specified Device Pool not found" and it happens only for phones registered originally with Phone Based Registration and when such phones associated with end users who have Extension Mobility configured.
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