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Cisco Bug: CSCuo56734 - Unable to delete Phones from CUCDM

Last Modified

Mar 13, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(0)

Description (partial)

Symptom:
This CDETS was opened to track progress on VOSS Bug  BZ22764.
Further information can be found in VOSS FP 9628
Owner = Stephen Samosky

We want to delete a Configuration profile that is not in use/needed anymore, but that's is not possible due to a SQL error.
Transaction Error:

664158 Request Failed DelLocationPhoneLocation
=> Entered at: 2014/04/17 11:33:45 CEST (145.13.253.174)
Internal SQL error - please contact your system administrator
=> Started at: 2014/04/17 11:33:45 CEST
=> End at: 2014/04/17 11:33:55 CEST

664159 MacFromLocation Y Phone [SEPXXXXXXXXXXXX] allocation moved, subnet not
managed - no IP released
664160 --- Driver_MacFromLocationValidate Y Phone [SEP9XXXXXXXXXXXX] allocation
moved
664161 --- Driver_IPPBX Y CUCM 9.1.x: Phone [SEP9XXXXXXXXXXXX] removed from
location ... [7][x.x.x.x.]
664162 --- Driver_MacFromLocationDHCPSet Y Subnet not managed for phone
[XXXXXXXXXXXX]
664163 --- Driver_MacFromLocation Y Phone [SEPXXXXXXXXXXXX] allocation moved,
subnet not managed - no IP released
664164 DelPhone F Internal SQL error - please contact your system administrator
664165 MacToLocation Y Phone [SEPXXXXXXXXXXXX] allocation moved, subnet not
managed - no IP assigned
664166 --- Driver_MacToLocation Y Phone [SEPXXXXXXXXXXXX] allocation moved
664167 --- Driver_IPPBX Y CUCM 9.1.x: Phone [XXXXXXXXXXXX] moved to location
... [19][x.x.x.x]
664168 --- Driver_MacToLocationDHCPSet Y Subnet not managed for phone
[XXXXXXXXXXXX]

Conditions:
CUCDM:
USM Software Version: 8.1.2+er1
USM Platform Version: 4.4.2+0.4.324     
usm-8.1.2+er1-ubuntu10_04.tar.gz
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