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Cisco Bug: CSCuo56545 - Config agent core on startup in the SONA library

Last Modified

Dec 10, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Cisco Config Agent service may core on server startup/restart. The core will have the following backtrace:

Thread 1 (Thread 0x701cb70 (LWP 4850)):
#0  0x00191ed8 in Amp::lang::Thread::bootstrap(Amp::lang::Thread*) () from /usr/local/cm/lib/libamp.so
#1  0x0030cb39 in start_thread () from /lib/libpthread.so.0
#2  0x0040ed6e in clone () from /lib/libc.so.6

Conditions:
The Cisco Config Agent service may core when the server is initially starting up or restarting. This will trigger CoreDumpFileFound syslog/RTMT alerts.
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Bug Details Include

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