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Cisco Bug: CSCuo56022 - PRT tool does not collect logs for language specific Windows accounts

Last Modified

Oct 21, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(1)

Description (partial)

Symptom:
PRT tool does not collect logs for language specific accounts

Conditions:
Login to supported operating system with language specific account (account that contains language specific letters) and try to collect Jabber PRT logs. Jabber PRT tool will not collect CSF logs
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Bug Details Include

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  • Status
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