Guest

Preview Tool

Cisco Bug: CSCuo55506 - CX : Misleading License information seen for PRSM License.

Last Modified

Aug 19, 2016

Products (1)

  • Cisco ASA Next-Generation Firewall Services

Known Affected Releases

9.1(2)

Description (partial)

Symptom:
Upon loading permanent PRSM license on ASA5585-SSP-20, the model information says,

"Model: Trial license applied to all models" with "Expires :never"

although the permanent PRSM license is uploaded successfully.

Conditions:
ASA5585-SSP-20 running CX and applying permanent license for PRSM.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.