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Cisco Bug: CSCuo54137 - Audio is not switched to analog headset when unplug USB headset

Last Modified

May 05, 2016

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

1.0(0)

Description (partial)

Symptom:
Steps:
1. plug an e-hook switch headset Jabra GN9300e to phone
2. make a call
3. plug in USB headset Jabra UC Voice 550 to phone's side port
Result:
The audio is switched onto USB headset
4. unplug USB headset
Result:
The audio is not switched back to analog headset.

Conditions:
See steps in symptoms
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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