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Cisco Bug: CSCuo54137 - Audio is not switched to analog headset when unplug USB headset

Last Modified

May 05, 2016

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases


Description (partial)

1. plug an e-hook switch headset Jabra GN9300e to phone
2. make a call
3. plug in USB headset Jabra UC Voice 550 to phone's side port
The audio is switched onto USB headset
4. unplug USB headset
The audio is not switched back to analog headset.

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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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