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Cisco Bug: CSCuo53222 - EAS: Got service timeout exception while getting data from DET

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

ecs-2.0-5

Description (partial)

EAS: Got service timeout exception while getting data from DET

Symptom:
EAS: Got service timeout exception while getting data from DET

Conditions:
when restart EASService from ECS, got timeout exception "Error Getting data from DET"
Exception occurred in both the PRIMARY and Secondary node.

Note: Exception happened in HA setup

Refer attached log file.

Note: When un register the EC and re register it, sources info of the EC populated in ECS and
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