Guest

Preview Tool

Cisco Bug: CSCuo53035 - A blank screen shown if press back hardkey to exit a service

Last Modified

Jun 05, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 6941
View all products in Bug Search Tool Login Required

Known Affected Releases

10.2(1)

Description (partial)

Symptom:
A blank screen shown if press back hardkey to exit a service

Conditions:
subscribe below service
http://x.x.x.x/CiscoIPServices/ASP/pngviewer/pngviewer.asp

which need authorization first

do not log in, press back hard key, a blank screen shown
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.