Guest

Preview Tool

Cisco Bug: CSCuo52346 - STB facing web instance fails on Download Server

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

downloadServer-1.1.1.0

Description (partial)

Symptom:
The STB facing web instance on the Download Server failed.  This was observed in the customer's lab running SAIdlsvr 1.1.1.0 on multiple occasions.  In general terms, the customer reported that client IP downloads (Client Image Software downloads using the Download Server) were completely failing on 3/20/14 in the Waltham lab.  There are two Download Servers (CDL001 and CDL002) that load share requests (HTTP GETs) from STBs for STB host image component files.  It appears that the Tomcat web instance that supports the STB requests failed.

Conditions:
Client image download associations exist on the Download Server path.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.