Preview Tool

Cisco Bug: CSCuo51140 - DCM can reboot while updating a lot of output SI tables

Last Modified

Jun 16, 2020

Products (1)

  • Cisco Digital Content Manager (DCM) Software

Known Affected Releases


Description (partial)

DCM reboots without obvious reason.
In the mainboard trace one can see a trace like 
"No connection possible to IO-Board X: the application will exit"
around the moment of the reboot.

Due to source backup switches (TS Backup or Service Backup), lots of SI tables on the output streams need to update in a short period of 1 to 2 minutes. (SI tables like PMT, EIT, ...). The number of SI table updates that will trigger a reboot varies and depends on the card type : for ASI/Gbe this is around 180 for 10G card this is around 450
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.