Guest

Preview Tool

Cisco Bug: CSCuo50361 - Prime - Automatically convert CUCM log files in gzo to gz format

Last Modified

May 05, 2016

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.5

Known Affected Releases

10.5

Description (partial)

Symptom:
When Prime Collaboration's Log Collection Feature is used to collect CUCM log files, SDL files in gzo format remain in the same format within the final zip file. This requires engineers manually analyzing these files to use "zcat" to view the contents of the zip file.

Conditions:
This problem was observed with CUCM 9.x and 10.x versions.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.