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Cisco Bug: CSCuo48957 - File lock causing installer to request closure of Outlook

Last Modified

Jul 22, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(0) 9.7(0)

Description (partial)

During upgrade installation, the installer requests for the closure of Microsoft Outlook and other Microsoft Office applications that may be running.

Seen intermittently when upgrading Cisco Jabber while Microsoft Outlook or other Microsoft Office applications are running.
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