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Cisco Bug: CSCuo48957 - File lock causing installer to request closure of Outlook

Last Modified

Jul 22, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(0) 9.7(0)

Description (partial)

Symptom:
During upgrade installation, the installer requests for the closure of Microsoft Outlook and other Microsoft Office applications that may be running.

Conditions:
Seen intermittently when upgrading Cisco Jabber while Microsoft Outlook or other Microsoft Office applications are running.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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