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Cisco Bug: CSCuo48427 - SX20 QuickSet Touch UI Pairing lost connection, while in the call

Last Modified

Feb 02, 2017

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

7.1.1

Description (partial)

Symptom:
SX20 QuickSet Touch UI Pairing lost connection,  while in the call

Conditions:
Steps to Reproduce:
1.	Register SX20 QuickSet , Cisco Unified Wireless Phone 7925 in CUCM (Site A)
2.	Register 8945 in CUCM (Site B)
3.	7925 logged with Extension Mobility user
4.	Make a call from 7925 to SX20 QuickSet 
5.	Make an inter cluster call from 8945 to 7925 
6.	Attend the call in 7925 and Press direct transfer
7.	Now video call established between SX20 QuickSet and 8945 
8.	Repeat the steps for second time , SX20 QuickSet Touch UI lost the pairing connection 

Environment:

SX20 QuickSet: TC7.1.1
7925 : 1.4(5)SR1
8945 : SIP8941_8945.9-4-1SR1-1
CUCM : 10.5.0.99834-1
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  • Status
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