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Cisco Bug: CSCuo47808 - 802.1x EAP/TLS with 6921 Phone not working

Last Modified

Apr 26, 2014

Products (11)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6945
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Known Affected Releases

9.4(1)

Description (partial)

Symptom:
6921 phone is not able to authenticate with switch and FreeRadius server using 802.1x.
Authentication fails with the following error:
PAE : Total fragmented length(1923) doesn't match expected length(3951)

Tested with the release for Defect id CSCud33048, but the issue was still there.

Conditions:
none
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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