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Cisco Bug: CSCuo47589 - No available line to play the message during VVM stress test

Last Modified

Feb 03, 2017

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7962G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6941
  • Cisco IP Phone 7821
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
No available line to play the message during VVM stress test

Conditions:
No available line to play the message during VVM stress test

Network Impairment(Network to Phone):
Drop Rate: 10%
Delay: 100ms
Duplicated Packets: 5%
Altered Packets:  5%
Broadcast messages to MAC address FF:FF:FF:FF:FF:FF and IP address 255.255.255.255 and destination port 80. 10 packets per seconds.

Steps:
1. Phone A has a single line on the 1st line and shared lines on line 2 through 5. Phone A in encrypted mode.
2. The remote sides of the shared lines make calls to other phones. Call burst rate is about 12 calls per minute. The shared lines on phone A shows the states of the remote sides. 
3. Place a call to voice mail, input the password. After 5 seconds, end the call.
    Invoke the VVM application, input the password, play the first Message. Exit the VVM application.
4. Repeat step 3.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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