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Cisco Bug: CSCuo47382 - Drill down to tracking for OF msg might not work for old msgs on upgrade

Last Modified

Nov 12, 2016

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.5.6-027

Description (partial)

Symptom:
On upgrading ESA SW to 8.5.6, clicking the linked metrics (ie message count) from Outbreak Filter report, takes the user to Message tracking page but does not display any messages. Also, no results are fetched when filtered using the newly added VOF filters even though messages are displayed in outbreak filter report.

Conditions:
Post upgrade to 8.5.6: Even though outbreak filter reports will show the messages linked to message tracking. Message tracking will not display the results if user clicks on those messages.
This issue will be seen only for those messages that are processed prior to upgrading to a release that supports this feature.
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Bug Details Include

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