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Cisco Bug: CSCuo46661 - J4A 9.6 no audio on voicemail with S3(android OS 4.3)

Last Modified

Sep 21, 2015

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
Documentation states that Jabber for android should support Galaxy S3 with android OS 4.1.2 and above;

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Android/9_6/RN/JABA_BK_JC9A5408_00_jabber-android-release-notes-9-6.html#JABI_RF_HD6503B0_00

However we donot get audio while playing voicemail only on galaxy s3 with android OS 4.3

Conditions:
Jabber for android 9.6 with samsung galaxy S3 ( and android OS 4.3) ; and playing voicemail only on Phone mode will have no audio.
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