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Cisco Bug: CSCuo46329 - Monitor Offset Adjustments in TC-based endpoints

Last Modified

Sep 05, 2014

Products (17)

  • Cisco Telepresence Integrator C Series
  • Cisco TelePresence System Profile 65-inch Dual
  • Cisco TelePresence Codec C60
  • Cisco TelePresence System Profile 52-inch
  • Cisco TelePresence System Profile 42-inch
  • Cisco TelePresence Codec C40
  • Cisco TelePresence System Integrator Package C40
  • Cisco TelePresence MX200
  • Cisco TelePresence System Integrator Package C60
  • Cisco TelePresence System Integrator Package C90
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Known Affected Releases

6.3.x 7.0.0 7.1.0 7.1.1

Description (partial)

Symptom:
After working through a case where the end-customer was experiencing issues with multiple video converter devices to connect their content-presentation connections into their TC-based endpoints, it was noted that the combined devices connections created an issue for offsetting the codecs output-image on the displays used.

While initially the TAC case was closed as a non-supported design, it was worked behind the scenes with the BU team and a feature implemented for TC7.1.2 to interface to the video shift-functionality for the codecs output to the display, by way of a command-set.

The command did not previously exist, but will be present moving forward, however, there is no documentation for this feature in the API nor in the Administration Guides.

Conditions:
After working through a case where the end-customer was experiencing issues with multiple video converter devices to connect their content-presentation connections into their TC-based endpoints, it was noted that the combined devices connections created an issue for offsetting the codecs output-image on the displays used.

While initially the TAC case was closed as a non-supported design, it was worked behind the scenes with the BU team and a feature implemented for TC7.1.2 to interface to the video shift-functionality for the codecs output to the display, by way of a command-set.

The command did not previously exist, but will be present moving forward, however, there is no documentation for this feature in the API nor in the Administration Guides.
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Bug Details Include

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