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Cisco Bug: CSCuo46065 - Tech refresh upgrade should not be permitted if ICM is already installed

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1)

Description (partial)

Tech refresh upgrade should not be permitted if ICM is already installed

Symptom:
Tech refresh upgrade is allowed by EDMT even if ICM is already installed

Conditions:
Technology Refresh Upgrade when there is an existing install of ICM on the server
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