Guest

Preview Tool

Cisco Bug: CSCuo45755 - After a call swap video doesn't get swapped (headset)

Last Modified

Feb 08, 2017

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

6.2(0.33)

Description (partial)

Symptom:
After a call swap video doesn't get swapped (UC keyboard/headset)

Conditions:
Steps:
1. Make a call from any endpoint to a CSF device (Jabber).
2. Answer the call.
3. Make another call from any endpoint different to one used in step 1 to the same CSF device.
4. Answer the second call.
5. Swap calls using the hold/resume bottom on accessory device (headset).

Expected Results:
The whole calls are successfully swapped, video included

Actual result:
Only audio gets swapped, video doesn't.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.