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Cisco Bug: CSCuo45755 - After a call swap video doesn't get swapped (headset)

Last Modified

Feb 08, 2017

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

After a call swap video doesn't get swapped (UC keyboard/headset)

1. Make a call from any endpoint to a CSF device (Jabber).
2. Answer the call.
3. Make another call from any endpoint different to one used in step 1 to the same CSF device.
4. Answer the second call.
5. Swap calls using the hold/resume bottom on accessory device (headset).

Expected Results:
The whole calls are successfully swapped, video included

Actual result:
Only audio gets swapped, video doesn't.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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