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Cisco Bug: CSCuo43420 - TMS Crashes on CO2/ROI reporting pages if Start Date > To Date

Last Modified

Oct 16, 2014

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases

14.3Alpha3

Description (partial)

Symptoms:

The "Return on Investment" and "CO2 savings" pages crash if the user sets the start date to be after the end date.

Sample log-web.txt entries:

Tandberg.TMS.Service.Statistics.StatisticsDataManagementROIOverTime.GenerateStatisticOverTime(StatisticsSetupGraph
statisticsSetupGraph, DataSet generatedDataFromDatabase,
StatisticsQueryProperties statisticsQueryProperties, Boolean showAverage) +1077
  
Tandberg.TMS.Service.Statistics.StatisticsDataManagement.AddNewDataSetFromSQL(StatisticsSetupGraph
statisticsSetupGraph, StatisticsQueryProperties statisticsQueryProperties,
StatisticsAxisFormatEnum statisticsAxisFormatEnum, Boolean export) +982
   Tandberg.TMS.UI.Statistics.StatisticsHost.BuildStatistics(Int32
statisticsId, Int32 translateType, Boolean exportData) +2904
   Tandberg.TMS.UI.Statistics.StatisticsHost.TryBuildStatistics(Int32
statisticsId, Int32 translateType, Boolean exportData) +73
   Tandberg.TMS.UI.Statistics.StatisticsHost.ReDirectStatistics(String
newURLSettings) +2714
   Tandberg.TMS.UI.Statistics.StatisticsHost.Statistics_ModuleAction(Object
sender, ModuleControlEventArgs e) +144

Conditions:

The issue has been seen in all versions since Cisco TMS 13.2, earlier versions are also likely to be affected.

Workarounds:

None.
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