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Cisco Bug: CSCuo43249 - DID : Webex app not accessible once HDMI cable unplugged.

Last Modified

Feb 02, 2017

Products (1)

Known Affected Releases

10.2(1)

Description (partial)

Symptom:
DID : Webex app not accessible once HDMI cable is unplugged while sharing is going on.

While sharing using webex app in DID mode, if the user unplugged the HDMI cable and then tried to access the webex app in internal display, the app won't be accessible. Once the user connects back the HDMI cable, then suddenly the Webex app will be launched.

Conditions:
User should unplug the HDMI cable while a meeting is in progress on the DID monitor which is connected in DID Mode to the endpoint.
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