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Cisco Bug: CSCuo42486 - IM & Presence Syslog error seen upon Jabber login

Last Modified

Mar 12, 2019

Products (4)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5
  • Cisco Unified Communications Manager IM and Presence Service Version 9.1
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases

10.0(1) 10.5(1) 10.5(2) 9.1(1) 9.1(1.1)

Description (partial)

Symptom:
- Upon logging in to Jabber, we can see the following errors in the IM & Presence syslog:

Jan  1 00:00:01 cups-01 local7 3 jabberd: af7d7b90| error| node_storage_cb.cpp:775 PEP node get item. user user1@domain.com pep node http://cisco.com/connect/favoritebuddy does not exist

Jan  2 12:05:01 cups-01 local7 3 jabberd: af7d7b90| error| node_storage_cb.cpp:775 PEP node get item. user user1@domain.com pep node http://cisco.com/connect/favoritebuddy does not exist

- This does not affect any of the primary IM & Presence functions such as Login/IM/Presence

Conditions:
- IM & Presence server 9.1
- Login to Jabber
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Bug Details Include

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