Cisco Bug: CSCuo42079 - CCE/CCX:Participants not lined up in CC header with empty Name and CV
Oct 07, 2018
- Cisco Finesse
Known Affected Releases
10.0(1) 10.5(1) 8.5(3) 9.0(1) 9.1(1)
Symptom: In Call Control gadget header, the display of Conference call participants are not in the same column when CV DisplayName is empty (or only spaces) and CallVariable/ECC Variable has empty value: Conditions: Steps: -- In Finesse Admin, go to Call Variables Layout Tab -- In Call Header Layout section, Make DisplayName field empty (or only space(s)); Select a CallVariable or ECC Variable in Variable field with empty value; -- Log in 3 agents in Finesse and make them talking together in one conference call -- Check the Call Control gadget header on UI: Problem: The 2 participants are not lined up in the same column.
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