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Cisco Bug: CSCuo40921 - Lock icon is seen on Holding a call b/w Secure and Non secure phone.

Last Modified

Feb 02, 2017

Products (1)

Known Affected Releases

11.0(1)

Description (partial)

Symptom:
Lock icon is seen while hold rerume when a call is made between Secure and non-secure phone.

Steps to reproduce
Have a Device A with Encrypted profile.
Device B with Non-secure profile.
Make a call from Device B to Device A.
Answer the call on Device A.
Hold a call on Device B.

Try to reproduce the scenario by calling from Dx650 device to any Encypted Dx650/Dx70/Dx80 for the first time,
later the issue is reprocible when a call is made between Dx650 /Dx70/Dx80

Conditions:
Have a Device A with Encrypted profile.
Device B with Non-secure profile.
If the call is hold on Device A there is no icon seen on device B
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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