Cisco Bug: CSCuo40554 - Call Duration is not taking into consideration NetQTime
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.5(1) 8.0(1) 8.5(1) 9.0(1) 9.0(4)
Symptom: NetQTime is not counted while calculating Call Duration in TCD. Conditions: Normal Call flow.
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Bug Details Include
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