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Cisco Bug: CSCuo40482 - share line key led is off after switch to another line in a short time

Last Modified

Jul 23, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7961G-GE
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
share line key led is off after switch to another line in a short time

Conditions:
1. 3 8841 phones(PhoneA/B/C) have 4 DN share line.
2. make a basic call between 2 share line number(dn1 and dn2) between PhoneA and PhoneB
3. on PhoneC, this 2 share line shows remote-in-use status.
4. on PhoneC, press dn1, then press barge, barge successful. now press end call then switch to another line

The observation is:
dn1 line key led is off unexpectedly, it should shows solid red.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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