Cisco Bug: CSCuo40169 - 802.1x EAP/TLS with 7821 Phone not working
Last Modified
Oct 09, 2015
Products (33)
- Cisco IP Phone 7800 Series
- Cisco Unified IP Phone 7971G-GE
- Cisco IP Phone 8851
- Cisco IP Phone 7841
- Cisco Unified IP Phone 7962G
- Cisco Unified IP Phone 9951
- Cisco Unified IP Phone 7945G
- Cisco Unified IP Phone 7911G
- Cisco IP Phone 7821
- Cisco Unified IP Phone 6941

Known Affected Releases
10.2(1)
Description (partial)
Symptom: 7821 phone is not able to authenticate with switch and FreeRadius server using 802.1x. Authentication fails with the following error: PAE : Total fragmented length(1923) doesn't match expected length(3951) Tested with the release for Defect id CSCud33048, but the issue was still there. Conditions: 7821 phone is not able to authenticate with switch and FreeRadius server using 802.1x. Authentication fails with the following error: PAE : Total fragmented length(1923) doesn't match expected length(3951) Tested with the release for Defect id CSCud33048, but the issue was still there.
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