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Cisco Bug: CSCuo40130 - Only soft key shown on phone when post edit dial URI

Last Modified

Jun 04, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 8851
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6941
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Known Affected Releases

10.2(1)

Description (partial)

Symptom:
only softkey remain on phone when post edit dial softkey

Conditions:

2. first post below xml to phone
XML=<CiscoIPPhoneExecute>
<ExecuteItem Priority="0" URL="EditDial:8000+1"/>
</CiscoIPPhoneExecute>
3. then post below url to phone
XML=<CiscoIPPhoneExecute>
<ExecuteItem Priority="0" URL="EditDial:x@cisco.com"/>
</CiscoIPPhoneExecute>

Problem: only softkey remain on phone. no editdial window shown, see screenshot, press nag_select key will dial x@cisco.com out
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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