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Cisco Bug: CSCuo40130 - Only soft key shown on phone when post edit dial URI

Last Modified

Jun 04, 2014

Products (33)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 8851
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6941
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Known Affected Releases


Description (partial)

only softkey remain on phone when post edit dial softkey


2. first post below xml to phone
<ExecuteItem Priority="0" URL="EditDial:8000+1"/>
3. then post below url to phone
<ExecuteItem Priority="0" URL=""/>

Problem: only softkey remain on phone. no editdial window shown, see screenshot, press nag_select key will dial out
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