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Cisco Bug: CSCuo38938 - Chat transcript text order does not match chat window

Last Modified

Jun 03, 2014

Products (1)

  • Cisco SocialMiner

Known Affected Releases

10.0(1) 10.5(1) 9.0(1)

Description (partial)

The order of chat messages in the chat transcript is different than the order of messages displayed in the chat window.

Messages that are submitted by the Agent and the Customer in the chat simultaneously may appear in a different order in the chat window vs. the chat transcript.
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