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Cisco Bug: CSCuo38938 - Chat transcript text order does not match chat window

Last Modified

Jun 03, 2014

Products (1)

  • Cisco SocialMiner

Known Affected Releases

10.0(1) 10.5(1) 9.0(1)

Description (partial)

Symptom:
The order of chat messages in the chat transcript is different than the order of messages displayed in the chat window.

Conditions:
Messages that are submitted by the Agent and the Customer in the chat simultaneously may appear in a different order in the chat window vs. the chat transcript.
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