Cisco Bug: CSCuo38902 - Finesse using admin credentials to change agent state returns 500 error.
Jun 07, 2014
- Cisco Finesse
Known Affected Releases
10.0(1) 10.5(1) 9.1(1)
Symptom: Login an agent using agent credentials. Then try to change agent state using Admin credentials. Receive a 500 internal error. Conditions: Admin credentials to change agent state. This is only applicable for Custom application developers using Finesse APIs.
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