Cisco Bug: CSCuo38800 - CAD LDAP Sync failed due to Unexpected File
Feb 12, 2018
- Cisco Agent Desktop
Known Affected Releases
Symptom: Initial replication setup is unable to complete. Conditions: - Encountered on CAD 8.5(4) ES7 - Initial replication setup fails to complete due to LDAP failure - extra file is located in primary CAD server's database folder, other than what CAD creates itself during install - in our case, "repl.log" was present in the primary server's database server, which was manually created, and prevented replication from working - during replication setup, a type of DB check goes through and verifies the number of files between primary and secondary servers - If there is a mismatch, it will fail.
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