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Cisco Bug: CSCuo36568 - CUCM 9.1.2 can't display Enhanced license user in license report

Last Modified

Nov 15, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(1.10000.24) 9.1(2.10000.28) 9.1(2.11900.12)

Description (partial)

Symptom:
In CUCM 9.1.2, System > License> Report,

Enhanced license type > Users

click Users will only show "xx records found" instead of the user details like UserID, First Name, Last Name, Device Count, etc.

Conditions:
It's only happening for Enhanced license type. Have tried on all others (CUWL Standard, Enhanced Plus, etc), all work fine.

Have tested on UCM 9.1.1 and verified that it worked fine. Versions 9.1.2 and 10.0 appear affected.
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