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Cisco Bug: CSCuo36404 - Sample Code in Chat Feed Config should not be used for UCCX Web Chat

Last Modified

May 05, 2016

Products (1)

  • Cisco SocialMiner

Known Affected Releases

9.0(1)

Description (partial)

Symptom:
When UCCX Web Chat is deployed, using the sample code from the UCCX chat feed in SocialMiner doesn't work to route a chat to an agent in UCCX.

Conditions:
Normal operating conditions.
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