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Cisco Bug: CSCuo35618 - ISM stuck in IN-RESET after upgrading from 511 to 520.19I

Last Modified

Jan 11, 2017

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases


Description (partial)

A9K-ISM-100 module stucks at IN-RESET state after giving the install kit upgrade command  <CmdBold>download install-image <install_kit_name_and_location> from <rsp_where_kit_present> to <ism_node_location> <noCmdBold> after several reboots.

These sympoms are observed when the A9K-ISM-100 install kit upgrade is tried in the presence of punt path HA configuration commands for the redundancy of the ISM module. Below are the commands which create this, when tried the install kit upgrade. <CmdBold>service-cgv6-ha location<ISM loc> datapath-test<noCmdBold>
<CmdBold>service-cgv6-ha locati <ISM loc> puntpath-test<noCmdBold>
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