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Cisco Bug: CSCuo35614 - Cannot change locale on 6901 & 6911 registered to CME

Last Modified

Nov 27, 2020

Products (36)

  • Cisco SIP IP Phone Software
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 6941
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Known Affected Releases

9.3(1)

Description (partial)

Symptom:
When setting the network locale to GB (for example) for 6901 phones on CME, the phone doesn't seem to be accepting the locale. One way to verify - The re-order tone played from these phones is same as the default (US) tone.

Conditions:
6901 and 6911 phone registered to CME.
Set the network locale to anything other than default (US).
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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