Cisco Bug: CSCuo34735 - EIM/WIM 9.0(2) Gadget and Finesse Version 10 incompatible
Feb 26, 2019
- Cisco Finesse
Known Affected Releases
Symptom: The gadget is provided with EIM/WIM 9.0(2) for use within Finesse Release 10. Within Finesse via EIM/WIM gadget, the EIM/WIM UI fails to produce Username / Password entry options within Finesse version 10, the logo and butterfly are displayed but there are no input areas. However, Finesse Release 9 with EIM/WIM gadget installed running IE9 in 'Compatibility Mode' works properly and displays input fields. Conditions: The condition that has changed in Finesse Release 10 is that this release is unable to be used with IE in compatibility mode and requires Non-Compatibility mode which causes gadget to not function. Therefore the two are incompatible.
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