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Cisco Bug: CSCuo33703 - app crash after tap directory search result

Last Modified

Oct 11, 2019

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases


Description (partial)

app crash after tap directory search result

A = corp contact
corp file:
LDAP username:
LDAP password:(your pwd)
Enabled LDAP SSL
LDAP search base:OU=Employees,OU=Cisco Users,DC=cisco,DC=com
LDAP field mappings:manageruid=ciscoITManagerUid;employeeNumber=employeeID
LDAP Photo Location:

Steps to reproduce:
- provision app
- tap Contacts > tap Directory >input contact name(e.g. danny xu) >tap search
- tap search result to go to  detail view
- tap Directory to go back to search result view
- press home key to put app to background
- put app to foreground
- tap search result
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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