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Cisco Bug: CSCuo33173 - IRD reboots to newer app version after older version selected

Last Modified

Jun 21, 2020

Products (1)

  • Digital Receivers/Decoders

Known Affected Releases

R1.0

Description (partial)

Symptom:
User selects a stored IRD application version (version 'B') that is different than the active application version (version 'A'). The IRD restarts into the selected application version 'B'. Shortly afterwards, the IRD appears to spontaneously reboot and after restart is completed the IRD is observed to be running the original active application version ('A').

Conditions:
All of the below conditions apply:
* IRD previously received a forced Over-The-Air download of application version 'A' ( (See Further Problem Description below).
* IRD is not currently receiving a valid input signal
* Application version 'A' is active
* Application version 'B' is selected via any IRD user interface
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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