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Cisco Bug: CSCuo32824 - 78XX displays called name as "Unknown" when called name is null

Last Modified

Nov 27, 2020

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases


Description (partial)

Using 78XX to make an outbound call 78XX display shows up called name as "Unknown" while ring out/in and connected state which should be ideally blank.

HW: 7821/41/61 
SW: sip78xx.10-1-1-9
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